Britehouse, a Dimension Data company and a long-standing SAP hosting and cloud services partner in South Africa, announced its status as an SAP channel partner authorised to resell the SAP® Business One Cloud solution on the African continent. SAP Business One Cloud, previously SAP Business One OnDemand, is a comprehensive, managed software platform for multiple businesses sharing the use of common computing resources that are centrally hosted and managed.
Merchants, a Dimension Data company with over 30 years of experience in contact centres, set up the new customer care centre to complement the growth of Asda’s home shopping service. The story of Asda’s Cape Town contact centre does, however, provide a unique insight into the reasons for South Africa’s success in the BPO market.
Pamoja, the cloud services business unit of Seacom and provider of wholesale cloud computing services, will provide cloud services to link FlowCentric Technologies with Guideline BizTech.
Advanced process technology, Rubi-Flow, from FlowCentric Technologies, a leading local provider of agile, robust, and easily-integrated business process management solutions, is being used to automate and power the business process components of Guideline BizTech’s enterprise business management tool, RUBiQ – a service solution selected for Pamoja’s cloud services offering for Africa.
Dimension Data is the recipient of 28 Cisco Partner Summit 2013 awards. Cisco unveiled the winners at its annual channel partner conference, held in Boston recently. Cisco Partner Summit awards reflect the top-performing channel partners within a specific technology market across several geographic regions.
Mark Tinka, Head of Engineering at Seacom, a Convergence Partners investee, says that telecommunications regulators and African governments need to clear away the red tape and regulatory risks around putting fibre in the ground to encourage network operators to invest in sinking fibre into the ground for terrestrial long-distance and last mile connectivity.
infoDev, a global programme within the World Bank Group, hosted its 5th global forum on innovation and entrepreneurship in East London, South Africa from 28 May to 30 May 2013. This event, which attracted over 500 international delegates (ranging from investors, entrepreneurs, policymakers, business incubators and development agencies) was a platform to showcase innovation in its different guises. Different business models, ideas and methodologies were shared.
Gemalto is set to supply the Government Printing Works (GPW) of South Africa with Sealys eID cards for their national identity program. GPW will harness Gemalto’s secure embedded software to protect the holder’s image and biometric data within the secure identity e-document, delivering outstanding levels of integrity and privacy.
Business Day Newspaper in South Africa reported on Convergence Partners’ Research Report on innovation on the Continent. The research report argued that innovation “can and is making a significant contribution to global innovation”. Titled “Innovation in Africa”, the research report says there are several initiatives aimed at stimulating innovation and growth of small to medium-sized enterprises on the continent.
Andile Ngcaba advocates for the development of African languages in the field of Software and Online TechnologyMay 31st, 2013 | admin
Andile Ngcaba, founder and Chairman of Convergence Partners, at the World Bank’s Infodev Fifth Global Forum on Innovation and Technology Entrepreneurship in East London, South Africa, discussed how development of software and applications in African languages to drive innovation in Africa. “One fundamental issue that makes it very difficult for us to build and develop […]
Andile Ngcaba, Founder and Chairman of Convergence Partners, explains how Africa’s large, young population is creating a culture conducive for innovation. During his keynote speech at the World Bank’s InfoDev Fifth Global Forum on Innovation and Technology Entrepreneurship in East London, South Africa, Ngcaba discussed innovation in technology and the need for a radical change in the culture and attitude towards failure in Africa.